The Customer Experience Show

Episode 73 – Tim Keiningham and John Carroll

custex — Fri, 18 May 2012 03:38:33 +0000

Customer Loyalty Isn’t Enough! www.ipsos.com/loyalty Timothy Keiningham is one of the world’s most highly acclaimed loyalty experts. As Global Chief Strategy Officer and Executive Vice President at Ipsos Loyalty, Tim helps drive the company’s innovative research in the loyalty field. An internationally renowned speaker, consultant, and writer, Tim has authored and edited eight books. His [...]

Episode 72 – Suzanne Tulien

custex — Sun, 22 Apr 2012 08:50:46 +0000

Discovering What Makes Your Brand Live in the Minds of Customers!

www.brandascension.com

For 23 years, Suzanne has been passionately se

Episode 71 – Lynn Hunsaker

custex — Mon, 27 Feb 2012 03:23:28 +0000

New B2B CEM Benchmarking Study

Purchase This Study and Receive 25% OFF!

Go To clearaction.biz and Quote DISC

Episode 70 – Nikhil Govindaraj

custex — Sun, 19 Feb 2012 18:09:12 +0000

Could Social Media in Business Be Short Lived ?

www.moxiesoft.com

Nikhil Govindaraj is Vice President of Products at Moxie Software. In thi

Episode 69 – Bill Jensen

custex — Sun, 04 Dec 2011 15:35:42 +0000

Is It All About Doing More with Less?

www.simplerwork.com

Bill Jensen makes it easier to do great work. Bill is today’

Episode 68 – Ingrid Lindberg

custex — Wed, 23 Nov 2011 15:55:54 +0000

Make it Easy For Employees to Do What They Want to Do - To Help Your Customers!

www.cigna.com

Cigna's "Let's Be Clear" Initiative

What Are Customer Champions Doing Right?

www.1to1Media.com

2011 1to1 Media Customer Champions

As editorial

Episode 66 – Lynda Smith

custex — Sun, 16 Oct 2011 16:23:33 +0000

Customer Experience and Boomers: A New Age

www.refirementnetwork.com

Lynda has a passionate love of people and their development to be o

Episode 65 – Terrence Gargiulo

custex — Sun, 25 Sep 2011 16:36:20 +0000

Storytelling! New Method of Communication to Improve the Bottom Line

www.makingstories.net

www.vimeo.com/user2343092/videos

Designing the Experience

www.mikewittenstein.com

For two decades, Mike Wittenstein, Experience Designe